Reference

What You Agree To When You Use slotmax

These legal conditions set out how your account works, what we collect, and how we handle your data — including when you connect a wallet like DANA, OVO, or GoPay.

Account eligibility rulesData handling policyDANA, OVO, GoPay wallet termsJurisdiction conditionsYour rights and contact path
slotmax What You Agree To When You Use slotmax
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about these terms, want to request a copy of your account data, or need to raise a concern about how your information is handled, our support team can take that directly. We handle account-level legal queries separately from general support — use the channels below to flag a legal or policy matter specifically.

Team online

Live Chat

Start a live chat session from your account dashboard. Flag your message as a legal or policy query so it reaches the right team without delay.

Email Support

Send your legal or data request by email. Include your registered account ID and describe the policy area you are asking about for a faster response.

Account Help Centre

Log in to your account and open the Help Centre. The legal and data section lists your rights and the steps to submit a formal data-access or deletion request.

HOW WE HANDLE THIS

Data, Cookies, Security and Account Retention

We handle your account data with a clear set of practices — no vague policies, no surprise uses. Here is how each area works: what we store, how long we keep it, and what you can do about it.

Data Collection and Use

We collect only what is needed to run your account — registration details, wallet identifiers for DANA, OVO, or GoPay, and transaction history. That data is used for account operations and support only.

Cookies and Session Tracking

We use session cookies to keep you logged in across browser and mobile. Persistent cookies remember your wallet preference. You can clear these from your browser or mobile settings at any time.

Account Security Practices

Account access is protected by OTP verification at login. If you connect a new device or browser, a confirmation step triggers automatically. We do not store full wallet credentials on our side.

Retention and Deletion Rights

Your data is held while your account is active. After closure, it is retained for a period set by applicable rules, then deleted. You can request a copy or deletion via the Help Centre or email support.

Common Questions About slotmax Legal Terms

These are the questions we see most often about account eligibility, data rights, and how our legal conditions apply. If your question is not covered here, reach us via live chat or email.

Account eligibility depends on your location and local law. Access is available only in regions where online gaming accounts are permitted. We do not extend access where local rules do not allow it.

We collect your name, contact details, and wallet identifiers — such as your DANA, OVO, or GoPay account reference — when you register. This data is used only to operate your account and handle transactions.

Log in and go to the Help Centre, then open the legal and data section. Submit a data-access request with your account ID. You can also send the request by email to our support team.

Yes. After your account is closed, you can request deletion via the Help Centre or by email. We retain a minimum period of data as required by applicable rules, then delete the rest.

When you use DANA, OVO, or GoPay to deposit or withdraw, both our terms and the wallet provider's own conditions apply. We process the transaction on our side; the wallet provider governs your wallet end.

We notify you through your registered contact detail before changes take effect. Continuing to use your account after that notice means you accept the updated conditions. You can close your account if you do not agree.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.