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How slotmax Handles Your Personal Data

This page covers exactly what data slotmax collects when you open an account, use DANA, OVO or GoPay to fund it, or contact our support team — and what we do with it.

Account data handled securelyDANA, OVO, GoPay payment data protectedYour right to access or delete your dataNo data sold to third partiesContact us to request changes

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, request a correction or ask us to delete your account information, you can reach our support team directly. We aim to respond to all data-related requests within the timeframe required by applicable law in your region. For account-specific queries, have your registered email address ready so we can verify your identity before making any changes.

Live Chat Open the chat window from any page while logged in. Describe your data request clearly and a support agent will confirm your identity before actioning it.

Email Support Send your data request to our support email address listed in your account settings. Include your registered email and the specific change or deletion you are asking for.

Account Settings Some data updates — like your phone number or linked wallet — can be changed directly inside your account settings without contacting support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at slotmax is built into the account flow, not added on top of it. SSL encryption covers every connection between your device and our servers — this applies whether you are on a mobile browser in Semarang or switching between devices mid-session. Cookies track your session state so you stay logged in without re-entering your credentials every time, and you can clear or limit cookies through your browser settings at any point.

Encryption on Every Connection

SSL encryption is active across all account pages and payment flows. Your login credentials and wallet reference numbers are never transmitted in plain text at any step.

Cookie Use and Control

We use session cookies to keep your account active and functional cookies to remember your preferred wallet. You can manage or remove cookies through your browser settings whenever you choose.

Data Retention Policy

Transaction records linked to DANA, OVO or GoPay deposits are kept only as long as applicable law requires. Personal data with no legal retention requirement is removed when your account is closed.

Third-Party Data Sharing

We share data with payment processors like your DANA or OVO provider only to complete a transaction. We do not sell personal data or share it with advertisers under any circumstance.

What Data We Collect and Why

slotmax Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, contact number and the wallet details you use — whether that is DANA, OVO or GoPay. This lets us process deposits, verify withdrawals and send account-level notifications. If you reach out via live chat or

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email support, we retain that conversation to improve how we respond to future queries. We also collect device and session data automatically: your IP address, browser type, the pages you visit and how long you stay. This helps us detect unusual login attempts and keep your
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account secure. We do not use this data to build advertising profiles or pass it to unrelated third parties. For wallet-linked transactions, only the reference number and amount are stored — your DANA, OVO or GoPay PIN and full wallet credentials are never seen or saved
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by us; those stay between you and your wallet provider. Retention periods depend on what type of data it is: transaction records are kept as long as required by applicable law, while session logs are cleared on a rolling basis. If you close your account, we
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begin the deletion process for personal data that is no longer legally required to be held. Your eligibility and the specific rules that apply depend on local law and the region where you access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions Answered

Here are the questions we hear most often about how your data is handled. If your question is not covered below, reach out via live chat or email and our support team will respond with the specific detail you need.

We collect your name, email address, phone number and country. If you link a wallet like DANA or OVO, we store the transaction reference — not your wallet PIN or login credentials.

Yes. Send a deletion request via live chat or email with your registered email address. We will remove personal data that is no longer required by applicable law within the timeframe your region allows.

No. We share data with payment processors only to complete your DANA, OVO or GoPay transactions. We do not sell or share personal data with advertisers or unrelated commercial third parties.

Cookies keep your session active and remember your wallet preference. You can remove or block them through your browser settings, though some account functions may not work correctly without session cookies enabled.

Transaction data linked to DANA, OVO or GoPay payments is kept for as long as applicable law in your eligible region requires. Once that period ends, records are deleted from our systems.

Some details — like your linked wallet or phone number — can be updated directly in your account settings. For changes to your registered name or email, contact support via live chat and we will verify your identity first.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoLa Liga Match Bet InfoSlotmax Glossary

How slotmax Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Your Privacy Questions Answered

01 What personal data does slotmax actually collect when I register?

02 Can I ask slotmax to delete all my data?

03 Does slotmax share my data with advertisers or third parties?

04 How does slotmax use cookies and can I turn them off?

05 How long does slotmax keep my transaction records?

06 How do I update the personal data on my account?

Privacy Policy

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